Surprise & Co – Shipping Policy

At Surprise & Co, we aim to deliver your gifts and products safely and promptly across Pakistan.

Order Processing Time

Orders are processed within 1–2 business days after confirmation.

Delivery Time

Estimated delivery time is 3–6 business days, depending on your location and courier service.

Delivery Charges

A flat shipping fee of PKR 250 applies to all orders.

Cash on Delivery

We offer Cash on Delivery (COD) on eligible orders across Pakistan.

Delivery Delays

Delivery times may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Tracking information may be provided once your order has been dispatched, where available.